Bright new Outlook for Camden

first_imgCamden Council’s housing department is using e-learning to train its 1,000staff across various locations in London in Microsoft software. The departmentis keen to embrace new technology and had already received Phase One basicMicrosoft Outlook training. It then approached Training E-cademy to help itmaximise its use of Microsoft Outlook to connect its staff. “We have more than 1,000 staff based at 64 locations, so one of themain aims was to co-ordinate people more effectively. We wanted to ensure theupgraded system was going to be used for more than just e-mail,” saidHilary Simpson, head of business services at Camden Housing. “We wanted tomove away from paper diaries to allow staff to book meetings electronically, aswell as help them manage their time using the Tasks facility,” she said. Three trainers held half-day training courses for each member of the housingstaff, with 40 people being trained per day. Initially the staff response wasquite low so a combination of web registration and direct calls to staff wereused to encourage people to sign-up. Upon completion of the course, theyreported an 86 per cent success rate. Previous Article Next Article Bright new Outlook for CamdenOn 1 Jul 2002 in Personnel Today Comments are closed. Related posts:No related photos.last_img

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